HPHB Administration Assistant
Are you sociable and super organised, with excellent attention to detail? Would you like to play a major role in delivering our award-winning antenatal classes?
If so, we are looking for an Administration Assistant to join our brilliant team.
Location: hybrid working – mainly from home with 1-2 in person meetings per month in Essex or London
Salary: starting from £25,000 (FTE) per annum – depending on experience
Hours: part/full time hours available – flexible working pattern - minimum of 5h per day at least 4 days per week.
Main duties and responsibilities:
The Operations Assistant will support the Head of Operations with the booking and running of our antenatal classes. This will include responding to customer enquiries and ensuring the effective and efficient organisation of our courses.
Skills and experience required
The successful candidate will have proven administrative experience. They will also have the ability to demonstrate a good understanding of customer care, including a polite, helpful and confident telephone and email manner. A methodical approach with attention to detail and the ability to deal with sensitive material with strict confidentiality is essential.
Essential qualities
• Be thorough and pay attention to detail
• Able to work well with others and on your own
• Excellent verbal communication skills
• Customer service skills
• Competent IT skills
• Preparing, organising and storing information
• Dealing with queries on the phone and by email
• Assist with managing diaries, scheduling meetings and booking venues
• Arranging postage and deliveries
• Ordering equipment supplies
• Maintaining company systems
• Promotion and collaboration projects
• Assisting with recruitment
Qualifications required:
The successful candidate will be educated with a minimum of A-levels or equivalent level qualification or proven professional work experience.
Full training will be provided.
If you have any questions, please email hello@happyparentshappybaby.com